Last Updated: October 18, 2026

Welcome to Web Coden. Your privacy is important to us. This Privacy Policy explains how Web Coden (“we,” “us,” or “our”) collects, uses, stores, and protects personal information when you visit our website at https://webcoden.com, contact us, or use our website design and development services.

By using our website, you acknowledge the data practices described in this Privacy Policy.

1. Information We Collect

We may collect personal and business information when you contact us, submit an enquiry, request a quotation, or purchase our services.

Personal Information

This may include:

  • Full name
  • Email address
  • Phone number or WhatsApp number
  • Business or company name
  • Website URL
  • Project requirements and service preferences
  • Information voluntarily provided through contact forms, WhatsApp, email, or other communication channels

Technical Information

When you visit our website, certain information may be collected automatically, including:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Pages visited and time spent on the website
  • Referring websites
  • General location information derived from your IP address
  • Cookies and similar technical identifiers

The technical information collected depends on the website tools, hosting services, and analytics technologies in use.

2. How We Use Your Information

We may use collected information to:

  • Respond to enquiries and quotation requests.
  • Communicate about website design and development projects.
  • Provide WordPress development, WooCommerce, website maintenance, and related services.
  • Prepare project proposals, invoices, and service agreements.
  • Manage ongoing customer relationships.
  • Provide technical support and respond to service requests.
  • Improve our website, services, and customer experience.
  • Maintain website security and prevent fraudulent activity.
  • Meet applicable legal, accounting, and regulatory obligations.

We do not use your personal information for purposes incompatible with those described in this policy without an appropriate legal basis.

3. Contact Forms and Enquiries

When you submit an enquiry through our website, we may collect your name, email address, phone number, and project details.

We use this information to understand your requirements, prepare quotations, and communicate regarding our services.

Submitting an enquiry does not automatically subscribe you to promotional emails or marketing messages.

4. WhatsApp Communication

Our website provides WhatsApp contact buttons that allow visitors to communicate with Web Coden.

When you click a WhatsApp button, you may be redirected to WhatsApp, where you can choose whether to send a message.

If you contact us through WhatsApp, we may receive your phone number, profile information made available to us, and the content of your messages.

We use this information to respond to enquiries, discuss projects, and provide customer support.

WhatsApp is operated by a third party and is subject to its own privacy policies and terms of service.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support essential functionality, remember preferences, improve performance, and understand website usage.

These may include:

  • Essential Cookies: Help the website function correctly and securely.
  • Functional Cookies: Remember certain preferences and improve usability.
  • Analytics Cookies: Help us understand visitor activity and website performance, where analytics services are enabled.
  • Third-Party Cookies: May be used by embedded content, external services, or third-party integrations.

You can manage or delete cookies through your browser settings.

Where legally required, we will request consent before activating non-essential cookies.

Disabling certain cookies may affect some website features.

6. Third-Party Services

To operate our website and provide services, we may use third-party platforms and service providers, including:

  • WordPress and related plugins
  • Website hosting providers
  • Elementor and website design tools
  • WhatsApp for business communication
  • Payment processing services
  • Email and communication providers
  • Security, backup, or analytics services where enabled

These providers may process information to deliver their services.

We seek to limit information shared with service providers to what is reasonably necessary for the relevant purpose.

Each provider may also have its own privacy policy governing its independent processing activities.

7. Payment Information

When you purchase services from Web Coden, we may collect information necessary to prepare invoices, confirm payments, and maintain transaction records.

Depending on the selected payment method, transactions may be processed through banks, UPI applications, or third-party payment providers.

We do not request or intentionally store your UPI PIN, banking passwords, or complete payment card security credentials.

Payment providers process payment information according to their applicable security practices and privacy policies.

8. Client Website and Project Information

When providing website development or maintenance services, clients may share website content, business information, images, login credentials, or technical access details.

We use this information for the agreed project requirements and related support.

Clients should provide access only to accounts and information they are authorized to share.

Where practicable, we recommend using separate project accounts, limited access permissions, and secure credential-sharing methods.

Project information is treated as confidential except where disclosure is authorized, required for service delivery, or required by law.

9. Sharing and Disclosure of Information

We do not sell your personal information to advertisers or data brokers.

We may share information in limited circumstances, including:

  • With service providers supporting website operations or project delivery.
  • With payment providers for transaction processing.
  • With technical service providers when required for agreed services.
  • When required by applicable law, court orders, or lawful government requests.
  • To investigate security incidents, fraud, or misuse.
  • When you provide permission for a specific disclosure.

We take reasonable steps to share only the information necessary for the relevant purpose.

10. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.

These measures may include secure website connections, access controls, software updates, backups, and other appropriate security practices.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

We therefore cannot guarantee absolute security of information transmitted over the internet.

11. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Respond to enquiries.
  • Provide contracted services.
  • Maintain relevant project records.
  • Fulfil accounting and legal obligations.
  • Resolve disputes.
  • Protect legitimate business interests where permitted by law.

Retention periods may vary depending on the nature of the information and applicable legal requirements.

When information is no longer required, we will take reasonable steps to delete, anonymize, or securely dispose of it.

12. Your Privacy Rights

Depending on applicable law, you may have rights concerning your personal information, including the ability to:

  • Request information about how your personal data is processed.
  • Request access to eligible personal information.
  • Request corrections or updates to inaccurate information.
  • Request deletion of personal information where applicable.
  • Withdraw consent for processing based on consent.
  • Raise concerns or complaints regarding personal data handling.

Certain requests may be subject to legal exceptions, identity verification, or mandatory retention obligations.

To submit a privacy-related request, please contact us using the details below.

13. Children’s Privacy

Our website and professional services are intended primarily for businesses and adults.

We do not knowingly solicit personal information directly from children.

If we become aware that personal information belonging to a child has been collected or processed without the authorization required by applicable law, we will take appropriate steps to address the situation.

14. External Website Links

Our website may contain links to third-party websites, platforms, or services.

We are not responsible for the content, privacy practices, or security of external websites.

We encourage visitors to review the privacy policies of any third-party websites they access.

15. International Data Processing

Some website hosting, communication, or technology providers may process or store information outside India.

When international processing occurs, we aim to use service providers and arrangements consistent with applicable data protection requirements.

16. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our services, website functionality, legal obligations, or data-handling practices.

Any updated version will be published on this page with a revised “Last Updated” date.

We encourage visitors to review this policy periodically.

17. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us.

Web Coden

Website: https://webcoden.com

Email: support@webcoden.com

Phone / WhatsApp: +91 75250 33005

We will review privacy-related requests and respond in accordance with applicable legal requirements.